- Product Types
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- Remove Coupon Field
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- Disable Quantity Editing
- Disable Item Removal
- Country Specific Purchases
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- Create Customer
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- How to transfer a store to a new organization and assign a license.
- How to Download SureCart Purchase Invoice
- Fix View Order Button
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- How To Stop Sending WooCommerce Notifications via SureCart?
- Fix PayPal Test Connection
- Fix Sign-In Loop
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- Fix Divi Bullet Point Issue
- Fix Customer Dashboard
- Fix JSON Response Error
- Failed Payment Behavior
- Fix Stripe Zip Code Error
- Fix "Product Can’t Be Blank"
- Troubleshooting Guide
- PayPal IPN Warning Emails
- Caching Configuration for SureCart
- Why iDEAL Might Not Appear in Your CheckoutÂ
- Compatibility Guide
How to Import Your Purchases in Bulk With SureCart
SureCart allows merchants to import historical purchases in bulk. This tool is particularly useful for migrating data such as licenses or customer purchases from another platform.
However, it’s important to note that importing purchases is not the same as importing past orders. Purchases imported through this process are not linked to any specific order ID, and no new orders will be created during the import.
Instead of manually inputting each purchase, you can import them all at once. This guide provides step-by-step instructions to help you use the purchase import tool effectively and ensure your data is migrated accurately.
Let’s get started.
Important Note
Migrating your eCommerce platform is a complex process and may require technical expertise, especially when dealing with custom setups or unique configurations. While we aim to provide comprehensive documentation to guide you through the migration process, we strongly recommend consulting a qualified developer to ensure a smooth transition.
Here are some key points to keep in mind:
1. Effort and Expertise Required: Migration involves critical steps to ensure your data is transferred accurately and that your store remains operational. For this reason, we encourage users who are not familiar with technical processes to seek professional assistance.
2. Support During Migration: Our team is here to assist with any questions or issues you encounter during the migration. However, our standard support is limited to specific queries regarding the documentation and functionality of SureCart. For more in-depth or immediate assistance, consider upgrading to any paid plan.
3. Realistic Expectations: While SureCart is designed to simplify your eCommerce operations, the migration process requires careful planning and execution. We’re here to provide guidance, but ultimately, the responsibility for the migration lies with the store owner or their developer.
If you encounter any difficulties, please don’t hesitate to contact our support team. We are constantly updating our resources and improving our processes to serve you better.
Preparing Your CSV File
To get started, you’ll need to prepare a CSV file with all your purchase information. To help with this process, we provide a template CSV file that you can use as a reference.
In the template file, you will find all the fields you need to have to import the purchase data.
If you already have your own CSV file with purchase details, ensure its column headers match our template.
For example, the “Price ID” column header in your file should match the “Price Id” in our template. You can copy-paste all of your data directly into our template, ensuring alignment with the column headers.
It’s crucial to fill in these required fields accurately. If any of them are empty or have incorrect data, the import won’t work. Always double-check these fields to ensure a smooth import process.
Note: Some fields in the template have an asterisk (*) next to them, indicating they’re essential. In your case, the necessary fields are – Customer Email, Price ID, and Quantity.
Reminder: When inputting the Revoke at date, choose a future date. If the date is earlier than the current time, the import process will fail. So, be sure to select a future date to avoid any problems.
List Of Fields In Your CSV File
Field | Use |
Customer Email* | The email address of the customer associated with the purchases. |
License Key | This is the license key usually associated with a digital product. |
Price Id* | The unique identifier or reference specific to the purchase. |
Revoke At | The date at which the product access will be revoked for the customer. |
Quantity* | Number of purchases made by the customer. |
Variant Id | Unique identifier of the product variant. |
Where to Get Your Price ID, Variant ID, & License Key From SureCart?
You can get both the Price ID and the Variant ID by going to the individual product and clicking on the Copy Link button here.
To copy a specific variant’s ID, select the variant from the dropdown and click on the Copy button.
Filling in License Keys is not mandatory. But if you want a license key, you can find them under the Licenses section.
Note: Please ensure that the enable license creation option is activated under the individual digital product.
How to Import Purchases?
Once you have your CSV file ready, you can follow the instructions below to import your purchases into SureCart.
Login to the SureCart platform. Before proceeding, double-check that you are in the right store. Once you’ve confirmed it:
- Navigate to Settings > Imports and click on the New Import button.
- Select Purchases from this dropdown.
- Click on this Template CSV file button to get the sample template file. This is the same file that we’ve linked above.
- You can either drag and drop the CSV file directly into this area or just click on this area to browse your computer and choose the file.
- Enable this switch if you want to import purchases in Live Mode. If not, the purchases will be imported in test mode to ensure everything works smoothly.
- Click on the Import button.
The importing process usually takes less than a minute for small data (less than 100). You’ll also receive an email notification once the process is complete.
- After the import process is done, you’ll see the status change to Completed, as you can see in the image below.
- If you want to get more detailed information about any specific import, just click on its row. You can easily access the purchase information.
That’s it! We hope this guide was helpful. Do check out these articles as well:
- How to Import Subscriptions in Bulk With SureCart
- How to Import Products in Bulk With SureCart
- How to Import Customers in Bulk With SureCart
If you face any issues with the importing, please reach out to our support team. We’re always here to help!
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