- Product Types
- Prices Types
- Adding Products
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- Donation / Pay What You Want
- Inventory Management
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- Charge Set Up Fee on Trials
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- Checkout Form With Gutenberg
- Checkout Form in Elementor
- Custom Thank You Page
- Create Donation Form
- Customize Confirmation Popup
- Include Coupons in URLs
- Pre-Fill Checkout Fields
- Change Checkout Texts
- Password Field in Checkout
- Default Country Code
- Add Terms to Checkout
- Conditional Block Checkouts
- Remove Coupon Field
- Hide Quantity Option
- Disable Quantity Editing
- Disable Item Removal
- Country Specific Purchases
- Update Store Details
- Dark Mode
- Orders & Receipts
- Menu & Slide-out Cart
- Manage Slide-out Cart
- Customers Section Overview
- Create Customer
- Delete Customer
- Update Customer Details
- Edit Invoice Details
- Create Shipping Profiles
- Manage Shipping
- Disable Payment Processor
- Manage Store Notifications
- Manage PayPal Branding
- How to transfer a store to a new organization and assign a license.
- How to Download SureCart Purchase Invoice
- Fix View Order Button
- Fix Express Payment Buttons
- How To Stop Sending WooCommerce Notifications via SureCart?
- Fix PayPal Test Connection
- Fix Sign-In Loop
- Fix Order Confirmation Redirect
- Fix Divi Bullet Point Issue
- Fix Customer Dashboard
- Fix JSON Response Error
- Failed Payment Behavior
- Fix Stripe Zip Code Error
- Fix "Product Can’t Be Blank"
- Troubleshooting Guide
- PayPal IPN Warning Emails
- Caching Configuration for SureCart
- Why iDEAL Might Not Appear in Your Checkout
- Compatibility Guide
Order Confirmation Button is Redirecting the Users to the Homepage instead of SureCart Customer Dashboard
When customers make a purchase on your website, they expect to receive a confirmation email with a link to access their SureCart Customer Dashboard. However, sometimes when they click on that button, they are being redirected to the homepage instead of SureCart Customer Dashboard.
This happens especially if you have the RankMath SEO or similar SEO plugin installed on your website. In this article, we will explain how to resolve this error.
Step 1: Log in to WordPress Dashboard and navigate to SureCart > Settings > Store Settings. Ensure that the store URL is correctly mapped.
Step 2: Navigate to RankMath and click on General Settings.
Step 3: Scroll down to the Redirections Tab.
Step 4: Please ensure that the FallBack Behaviour is set to Default 404 page instead of the homepage.
Step 5: Save the changes and test the order confirmation button once again.
Note: If you do not have the RankMath plugin installed on your website and if you are still facing the issue, check the redirection settings of the respective SEO plugin you are using.
This should resolve the issue for you. If you are still facing this issue, please reach out to us via our Support Portal for further assistance.
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