How to Change The Renewal Date of Subscription - SureCart

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How to Change The Renewal Date of Subscription

SureCart makes it easy to sell and manage subscriptions with a range of features. With SureCart, you can make changes to your customers’ subscriptions like changing renewal dates, pausing subscriptions, canceling immediately or at the end of the billing cycle, and even restoring a canceled subscription.

In this article, we will provide you with a detailed guide on how you can change the renewal date of your customers’ subscriptions.

We understand that sometimes the default renewal date might not align with your needs or preferences, and that’s where our step-by-step instructions come in handy.

We will cover steps on how to find subscriptions and how to change their renewal date!

Why Would Someone Need to Change the Renewal Date

There are various reasons why you might need to change the renewal date of your subscription.

Users may encounter difficulties and be unable to make a payment, let’s say they change their bank account or card. They may also face financial challenges at the current renewal date or have other unforeseen circumstances.

This is why having a subscription renewal date feature can be exceptionally valuable.

It empowers merchants to accommodate user renewal date requests, providing significant benefits and convenience to both users and merchants.

How to Change Renewal Date for a Subscription

  • To edit a subscription, go to the SureCart menu, click on “Subscriptions”, and then select the customer for whom you want to change the renewal date.
Surecart subscription
  • In the right corner of the screen, click on the “Actions” button, then select “Change Renewal Date”.
Surecart subscription user page
  • On this popup window you will see the current renewal date of this subscription, in order to change it select any suitable date along with the time, then click on the “Update Subscription” button to make changes
Surecart subscription renewal date

Once done, the changes you’ve made will be reflected on the subscription details page.

Surecart subscription renewal date

Additionally, it’s important to note that when you renew your subscription, users will retain access to the materials or learning courses they’ve subscribed to.

They will also receive an email notification after their subscription is updated telling them about changes.

Hope this article helped you understand how you can easily change the renewal date for subscriptions!

But if you have any questions, let us know!

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