Invalid Credentials Error while Using PayPal Test Connection with SureCart - SureCart

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Invalid Credentials Error while Using PayPal Test Connection with SureCart

You can easily integrate SureCart with PayPal, which allows you to accept payments from your customers.

However, when testing the SureCart-PayPal connection, you may encounter an “Invalid Credentials Error.”

This article will explain the causes of this error and how to fix it.

Causes of Invalid Credentials Error

When the login information entered to establish the connection between SureCart and PayPal is incorrect, the “Invalid Credentials Error” occurs. This error can happen for several reasons, including the following:

Incorrect PayPal Login Credentials

If the PayPal email address or password that you entered is incorrect, you will not be able to establish a connection with SureCart. It is essential to double-check your login credentials to ensure that they are correct.

If you do not remember your PayPal credentials, you can reset them here.

The Test Account is Not Set Up

To test the connection between SureCart and PayPal, you need to have a PayPal Sandbox account set up. If you have not set up a Sandbox account, you will not be able to establish a connection.

Follow these steps to set up a sandbox Paypal account:

  • Navigate to the Sandbox page of PayPal and create an account. It is free and super easy to set up.
  • On your WordPress dashboard, navigate to SureCart Settings > Payment Processors, and then Paypal.
  • Click on the PayPal payment processor here.
  • Move to the Test Mode section and click on the Connect button next to PayPal.
  • This will automatically redirect you to the Sandbox page of PayPal. Enter the email address and password of your newly created Sandbox account.

That will do the trick. You will be able to log in to your PayPal sandbox account.

Hope this guide helped. If you are still facing the same issue, please contact our support team. We’re always here to help!

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