- Product Types
- Prices Types
- Adding Products
- One Time Pricing
- Subscription Pricing
- Subscription Trials Setup
- Installment Pricing
- Donation / Pay What You Want
- Inventory Management
- Product Variants
- Variant Images
- Digital Downloads
- Change Product Availability
- Template Customization
- Product Collections
- First-Time Payment Discounts
- Manage Product Access
- Create Product With Free Trials
- Charge Set Up Fee on Trials
- Product List
- Product Pages
- Create Product Page in Elementor
- Custom Buy Links
- Product SEO
- Change Permalinks
- Custom Fields
- Test Mode
- Make Test Payments
- Edit & Customize Form
- Change Form Template
- Delete SureCart Forms
- Custom Checkout Form
- Add New Checkout Form
- Checkout Form With Gutenberg
- Checkout Form in Elementor
- Custom Thank You Page
- Create Donation Form
- Customize Confirmation Popup
- Include Coupons in URLs
- Pre-Fill Checkout Fields
- Change Checkout Texts
- Password Field in Checkout
- Default Country Code
- Add Terms to Checkout
- Conditional Block Checkouts
- Remove Coupon Field
- Hide Quantity Option
- Disable Quantity Editing
- Disable Item Removal
- Country Specific Purchases
- Update Store Details
- Dark Mode
- Orders & Receipts
- Menu & Slide-out Cart
- Manage Slide-out Cart
- Customers Section Overview
- Create Customer
- Delete Customer
- Update Customer Details
- Edit Invoice Details
- Create Shipping Profiles
- Manage Shipping
- Disable Payment Processor
- Manage Store Notifications
- Manage PayPal Branding
- How to transfer a store to a new organization and assign a license.
- Fix View Order Button
- Fix Express Payment Buttons
- How To Stop Sending WooCommerce Notifications via SureCart?
- Fix PayPal Test Connection
- Fix Sign-In Loop
- Fix Order Confirmation Redirect
- Fix Divi Bullet Point Issue
- Fix Customer Dashboard
- Fix JSON Response Error
- Failed Payment Behavior
- Fix Stripe Zip Code Error
- Fix "Product Can’t Be Blank"
- Troubleshooting Guide
- PayPal IPN Warning Emails
- Caching Configuration for SureCart
- Why iDEAL Might Not Appear in Your CheckoutÂ
How to Customize Email Templates
SureCart allows you to personalize emails for your customers. You can adjust notification settings, edit content, and add a personal touch to the subject and body.
To customize any email that SureCart sends to customers, please follow the steps below:
Choosing the Email to Edit
Navigate to SureCart Settings > Notifications.
You can see the name of the email, the description, and a button to edit. Click on the Edit button to customize it.
For example, here we are editing the email message which is sent to customers upon subscription cancellation.
Overview of Email Editing
Upon clicking on the Edit button, you will be redirected to the SureCart platform where you will find more of these email templates under the Email > Customer Emails section.
You can easily change the Email Subject. The Email Body might look a little daunting for some users but fear not, we are going to make it easy for you.
The Liquid Variables are the ones that allow us to output data for this specific template. Most of the work will be in the Email Body, so let’s break it down.
Editing Email Subject
Edit the Email Subject text to your liking. You can use the same example below for testing purposes.
Notice that we used a Liquid Variable called {{ subscription.name }}. We will cover that later.
Previewing Email to See Changes
Click on the Save button to save your changes. You can preview the email by clicking on the Preview Email button.
You can see that your new Email Subject has been updated, and the Liquid Variable has been successfully replaced by the Product Name.
If you wish, you can send a test email by clicking on the Send Test Email button.
If you make a mistake, you can always revert to the default template by clicking on the Revert to Default button.
Editing Email Body
Let’s now change the h3 heading. Replace the text on line 2 from “Your subscription was canceled” to “Your subscription just ended. Please renew!“.
Let’s also replace the paragraph lines 4 to 6 with the following text:
Click on the Save button, and then click on the Preview Email button to see a preview.
You can see that the Liquid Variable was correctly replaced by the subscription name and that both paragraphs from above are the way we want.
Liquid Variables
Liquid variables, like {{ subscription.name }}, insert dynamic content in the email templates.
For example, here’s how Liquid Variables for this Order Confirmation email template are displayed:
"store": {
"brand": {
"address": "Logoipsum\n2200 Tinker Loop\nAlamogordo New York 88310\nUnited States of America",
"email": "suport@storename.com",
"logo_url": "https://media.surecart.com/4zqjol8ny24sf7zibtkbop7vqmqw",
"phone": "(575) 479-4701",
"website": "https://storename.com"
},
"name": "Store Name",
"url": "https://storename.com"
}
Here is how we extract it to be used as a variable in our email body.
{{ store.brand.address }}
: This variable will output the store’s brand address.{{ store.brand.email }}
: This variable will output the store’s brand email address.{{ store.brand.logo_url }}
: This variable will output the store’s brand logo URL.{{ store.brand.phone }}
: This variable will output the store’s brand phone number.{{ store.brand.website }}
: This variable will output the store’s brand website.{{ store.name }}
: This variable will output the store’s name.{{ store.url }}
: This variable will output the store’s URL.
You can follow the same idea to extract the variable and modify your email to best suit your company’s needs.
Filters
Let’s see just a few filters that will help you personalize even more your email templates.
Capitalize Letters
Suppose the customer typed their name all in small caps, like “adrian l. derossett” and you want the email to capitalize. So here’s how you can do it in the email body:
{{ "adrian l. derosset" | capitalize }}
The result will be: “Adrian L. Derosset“.
Prepend and Append
Going one step further we can also append or prepend some text to it, see an example here of prepend:
{{ "adrian l. derosset" | capitalize | prepend: "Hello " }}
The result will be: “Hello Adrian L. Derosset“.
Splitting the Name
Now, suppose you want only the first name – some people have big names, and it would be odd to add to an email a big name. So one way you can accomplish it is this:
{{ "adrian l. derossett" | split: " " | first | capitalize | prepend: "Hello "}}
The result will be: “Hello Adrian“.
Finding More Filters
We covered just a few filters, but you can see all filters available here.
That’s it with this guide. If you have any more questions or come across any issues, please feel free to reach out to our support team. We’re always here to help!
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