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Understanding eCommerce Fees

The doc is here to explain the fees associated with processing ecommerce transactions. SureCart offers multiple payment processors and each charges different fees. 

Processor Fees

SureCart does not charge these fees, these are incurred from using a payment processor. It’s important to be aware of the processor fees charged by payment services like Stripe, PayPal, Mollie etc. Charging fees is standard across the eCommerce industry and vary depending on the processor.

These fees are charged to cover operational costs like payment processing, security, and fraud prevention. As these fees can change, we recommend checking with the individual processor for the most accurate and current fee structure.

Stripe

When visiting the Stripe pricing page, you will see they have multiple charges that may apply to your transactions.

The standard fee they charge is 2.9% + 30¢ per successful transaction. But there are other fees that may apply to your transaction depending on the payment method used by the buyer. The two that are most common extra fees are 1.5% for international cards and + 1% if currency conversion is required. 

Stripe Standard Fee Example

DescriptionAmount
Product Price$30.00
Tax (20% VAT)$6.00
Total$36.00
Stripe Standard Fee 2.9% + 30¢$1.17
Net Profit (total – tax – Stripe standard fee)$28.83

There are also fees that Stripe charges on transactions that you don’t have to pay when using SureCart because SureCart manages them for you. 

Stripe charges an extra 0.7% on all subscription transactions. It’s called Stripe Billing. Since SureCart manages the subscription for you and has its own retry engine, merchants using SureCart are not charged this extra 0.7% from Stripe. However, when you use an ecommerce software other than SureCart, you will be charged this fee. This includes nearly all WordPress plugins that take payments, all form plugins, all LMS plugins, all donation plugins, all membership plugins etc. This is an example of how SureCart reduces fees for merchants.

Selling Subscription Without SureCart Example

DescriptionAmount
Subscription/Installment Payment$30.00
Tax (20% VAT)$6.00
Total$36.00
Stripe Standard Fee 2.9% + 30¢$1.17
Stripe Subscription Fee$0.25
Net Profit (total – tax – Stripe standard fee – Stripe subscription fee)$28.58

PayPal

When visiting the PayPal pricing page, you will see they have multiple charges that may apply to your transactions.

The standard fee they charge is 3.49% + fixed fee per successful transaction. The fixed fee is different per currency. For example, all USD transactions have a 49¢ fixed fee per transaction.

But there are other fees that may apply to your transaction depending on the payment method used by the buyer. The most common extra fee is 1.5% for international cards.

PayPal Standard Fee Example

DescriptionAmount
Product Price$30.00
Tax (20% VAT)$6.00
Total$36.00
PayPal Standard Fee 3.49% + 49¢$1.54
Net Profit (total – tax – PayPal standard fee)$28.46

International Payment Processors

You can use Mollie to process payments alongside Stripe and PayPal. Mollie charges a percentage of the transaction plus a fixed fee, similar to the others.

Transaction Fees

For merchants on our Launch plan, a nominal fee of 1.9% is charged per transaction, supporting the services provided under this plan, which includes all of our features and customer support. Other WordPress ecommerce products such as Easy Digital Downloads 3%, GiveWP 2%, The Events Calendar 2%, Paid Members Pro 2%, and more, charge higher transaction fees. 

The SureCart Launch plan has lower transaction fees, lower payment processor fees in some cases, and we give you access to the entire feature set.

Transaction Launch Plan Example

DescriptionAmount
Subscription/Installment Payment$30.00
Tax (20% VAT)$6.00
Total$36.00
Stripe Standard Fee 2.9% + 30¢$1.17
Transaction Fee 1.9%$0.57
Optional Extra – Subscription 0.5%$0.15
Stripe Subscription Fee$0.25
Net Profit (total – tax – Stripe standard fee – transaction fee – Stripe subscription fee)$28.11

Transaction Other Ecommerce Plugins Example

DescriptionAmount
Subscription/Installment Payment$30.00
Tax (20% VAT)$6.00
Total$36.00
Stripe Standard Fee 2.9% + 30¢$1.17
Transaction Fee 3%$0.90
Stripe Subscription Fee$0.25
Net Profit (total – tax – Stripe standard fee – transaction fee – Stripe subscription fee)$27.68

Because we want to make sure merchants are aware, if your store is on the Launch plan, we add a notice before you connect to a processor. In addition, we have added this clearly in our pricing table.

Upgrading to a pro plan eliminates this transaction fee. Our pro plans do not have transaction fees. This approach underlines our commitment to simplicity and transparency, allowing you to focus on growing your business without concerns about unexpected costs.

Optional Extras

SureCart offers several optional extra features that are typically not part of ecommerce platforms. These features are available on a pay as you go basis, which means instead of paying for costly monthly services or annual licensense for something you may never use, you only pay if and when you use them.

These optional extra features are listed on our pricing page. The cost is charged when the transaction happens.

Transaction Example

DescriptionAmount
Subscription/Installment Payment$30.00
Tax (20% VAT)$6.00
Total$36.00
Stripe Standard Fee 2.9% + 30¢$1.17
Optional Extra – Subscription 0.5%$0.15
Stripe Subscription Fee$0.25
Net Profit (total – tax – Stripe standard fee – Optional extra fee – Stripe subscription fee)$28.68

These optional extra features are offered at a lower cost than you would otherwise pay. Examples are listed on our pricing page.

Wrap Up

Fees related to ecommerce transactions do change from time to time. We will work to keep this doc updated, but for the most up-to-date fee schedules can be found on your payment processor’s website.

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