SureCart is an e-commerce platform that allows you to create and manage your online stores. However, sometimes you may encounter an issue where you are unable to sign in to the SureCart dashboard due to a sign-in loop. In this article, we will discuss what causes this issue and how you can resolve it.
What causes the sign-in loop issue when using SureCart?
The sign-in loop issue occurs when users are unable to sign in to the SureCart dashboard due to a continuous loop of the sign-in page. This issue can occur for a variety of reasons, which may include the following:
- Browser cache and cookies
- Incorrect login credentials
- Third-party plugins or extensions
How to resolve the sign-in loop issue?
Step 1: Clearing the Browser Cache and Cookies
The browser cache and cookies can sometimes interfere with the sign-in process, causing a loop to occur. Clearing your browser’s cache and cookies may assist in resolving the problem. This can be accomplished by going to your browser’s settings and selecting the option to clear your cache and cookies.
Step 2: Invalid Login Credentials
If the login credentials that are entered are incorrect, the system may prompt the user to re-enter the login information, causing a sign-in loop. Check the login credentials you’ve entered to make sure they’re correct. If you have forgotten your password, you can reset it by going to the sign-in page and clicking the “Forgot Password” link.
Step 3: Third-party plugins or extensions
Third-party plugins or extensions in the browser can sometimes interfere with the sign-in process, causing a loop to occur. Disable any third-party plugins or extensions that may be causing issues with the sign-in process. This can be accomplished by going to your browser’s settings and selecting the option to disable plugins or extensions.